Re: RARA-AVIS: ILL

From: JIM DOHERTY ( jimdohertyjr@yahoo.com)
Date: 24 Aug 2002

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Mat,

Re your comment below:

> Time was when
> if you belonged to one
> public library, you belonged to every library on
> earth ... nowadays, of
> course, that would be considered outrageously
> Stalinist and uncompetitive.

I've racked some time as a library employee myself. It seems to me that customer service is an eminently capitalistic concept that libraries would implement if they wanted to stay competitive.

JIM DOHERTY

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